Policies, Procedures and Privacy Notices

This page has links to the policies and procedures that govern how we treat our students. It also includes key documents that outline the responsibilities and expectations placed our students when they enrol on WEA courses.

This page also provides privacy information for our students, members and volunteers.

If the documents provided here don't cover what you are looking for, please contact
us
to ask for further details.

 

Documentation governing student responsibilities and expectations

Document Name

Purpose

Student learner agreement

Outlines the key responsibilities and expectations placed on our students when they enrol on a WEA course.

Student Computer and Digital Use Policy

Outlines expectations placed on students when they use computer equipment as part of a course

Privacy Notices

Document Name Purpose
WEA Student Privacy Notice (summary)  Summary of the WEA Student Privacy Notice (full version)
WEA Student Privacy Notice (full version) Describes how the WEA collects, uses, shares and retains student personal information and informs students about their rights
ESFA Student Privacy Notice (summary)  Describes how the ESFA collects, uses, shares and retains student personal information and informs students about their rights
WEA Member Privacy Notice (summary)  Summary of the WEA Member Privacy Notice (full version)
WEA Member Privacy Notice (full version) Describes how the WEA collects, uses, shares and retains member personal information and informs
members about their rights
  Describes how the WEA collects, uses, shares and retains volunteer personal information and informs volunteers about their rights
WEA Recruitment Privacy Notice (full version) Describes how the WEA collects, uses, shares and retains prospective employee personal information and informs prospective employees about their rights

 

Policies and Procedures

Document Name Purpose
 
Appeals against assessment procedure If you feel your work has been unfairly assessed on an accredited course
 
Appeals procedure for Discretionary Learner Support application If your Discretionary Learner Support application has been refused
 
Cheating, malpractice and plagiarism policy Standards of conduct and disciplinary procedures applying in cases of cheating, malpractice or plagiarism
Complaints procedure If you want to make a complaint
 
Copyright summary Summary of the WEA's approach to copyright
 
Course bookings Terms and Conditions Describes the terms and conditions of making a course booking with us
 
Course cancellations policy Our course cancellations policy - what happens if you cancel a course
 
Course refunds policy The WEA's policy on refunds after you have booked or paid for a WEA course
Data protection policy The WEA's policy regarding collection, usage and storage of data. Also includes WEA's registration details with the Information Commissioner
 
Disclosure of needs policy Sets out entitlements to support for students with physical disabilities, learning difficulties, health problems or other needs
 
Equality, Diversity & Inclusion policy Our commitment to being inclusive of all
E-Safety Policy The WEA's approach and policy for promoting the E-safety of WEA stakeholders
Health and Safety statement Our commitment to ensuring safety and wellbeing for all
Instalment policy The WEA's policy on eligibility and practice for paying for a course in instalments
Prevent Policy This policy outlines the WEA's approach to the statutory requirement to implement the Prevent duty
Safeguarding policy The WEA policy on how we safeguard the wellbeing of children and vulnerable adults engaged in our activities. A list of our current safeguarding contacts around the country is available here
 
Signposting and referrals procedure How staff should signpost and refer people for information, advice and guidance within and beyond the WEA
 
Standard Terms and Conditions for Goods Standard T&Cs for Goods
 
Standard Terms and Conditions for Services Standard T&Cs for Services
 
Student feedback policy Standards for collecting feedback for service improvement
 
Student induction policy Standards for support when starting a course
Student recruitment and admissions policy Standards for clear and impartial entry to courses
 
Student support policy
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  Standards and student entitlements to financial support
Supply Chain Fees and Charges Policy This policy outlines our approach to educational provision, the rationale for utilising subcontractors to support delivery of WEA’s education programmes, the support we provide to subcontractors and the management fees that are charged, fulfilling our obligations to both learners and commissioners.
Sustainability policy The WEA is committed to promoting sustainability and our own sustainable development.
Sustainable Development Policy Appendix - Environment Management This policy sets out the detail of the WEA's approach to environmental management
Unacceptable student behaviour procedure Rules governing student behaviour
Volunteering policy The aim of this policy is to produce a clear framework for the deployment of volunteers in the context of the strategic aims and needs of the WEA.
Whistleblowing policy Whistleblowing, which is legally referred to as a protected disclosure, is designed to provide you with a mechanism to report serious wrongdoing in the workplace.